One of the worst companies I've ever worked with. Horrible service at an outrageous cost. They try hard to make it difficult for you to understand their costs.
Benefits: They intentionally dilute the value of their health insurance offerings by negotiating to take certain health providers out-of-network that would not otherwise be out-of-network! What a disgrace. They sell you on the value of their negotiating power because they have greater than 100,000 people under their health plan, but then they come back and discriminate against your company by individually assessing your costs and increasing premiums based on how much they pay on your behalf in any given year. This is something the health insurance company cannot do, but Insperity is allowed to do it because they're your "employer."
401k: Their 401k offering is supper high fee, but their outside record keeping on other plans is so horrible, that you feel like you have to use their 401k plan. It seems like they intentionally provide poor service to push you to pay them more.
FICA Maximums: They neglect to tell you that you will pay extra social security taxes if you switch to or cancel Insperity mid-year and have employees that will reach the social security maximum during the year.
Payroll: They screwed up our payroll 3 times in a 6 month period. Then, when I tried to make sure it wouldn't happen again, the payroll specialist would argue with me.
Forms: They constantly make you use paper forms instead of electronic forms. It's a massive burden on you and your employees.
Overall: Atrocious service, overpriced, not worth it. Please save yourself the hassle.
Jesse Hill
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April 20, 2020
Horrible customer service. Do not subject your employees to Insperity unless you're not concerned with retaining them.
reynaldo hernandez
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October 12, 2020
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1333 W Loop S # 1400, Houston, TX 77027, USA
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One of the worst companies I've ever worked with. Horrible service at an outrageous cost. They try hard to make it difficult for you to understand their costs. Benefits: They intentionally dilute the value of their health insurance offerings by negotiating to take certain health providers out-of-network that would not otherwise be out-of-network! What a disgrace. They sell you on the value of their negotiating power because they have greater than 100,000 people under their health plan, but then they come back and discriminate against your company by individually assessing your costs and increasing premiums based on how much they pay on your behalf in any given year. This is something the health insurance company cannot do, but Insperity is allowed to do it because they're your "employer." 401k: Their 401k offering is supper high fee, but their outside record keeping on other plans is so horrible, that you feel like you have to use their 401k plan. It seems like they intentionally provide poor service to push you to pay them more. FICA Maximums: They neglect to tell you that you will pay extra social security taxes if you switch to or cancel Insperity mid-year and have employees that will reach the social security maximum during the year. Payroll: They screwed up our payroll 3 times in a 6 month period. Then, when I tried to make sure it wouldn't happen again, the payroll specialist would argue with me. Forms: They constantly make you use paper forms instead of electronic forms. It's a massive burden on you and your employees. Overall: Atrocious service, overpriced, not worth it. Please save yourself the hassle.
Horrible customer service. Do not subject your employees to Insperity unless you're not concerned with retaining them.